The Cost of Avoidance I think it’s safe to say that people do not like conflict and will, oftentimes, go out of their way to avoid conflict. For example, I will drive an extra 10 minutes to and from work, just so I don’t have to drive through a four-way intersection because I’ve encountered too […]
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Organizational Change: The 2 Biggest Mistakes Your Business is Making The paradox of success is the need for change. Not just adaptive change but transformational change. Think about it. Businesses who are successful are always innovating – expanding their services, hiring people and developing different processes. However, the majority of us are creatures of
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3 Key Takeaways When Benchmarking I am a runner. As a runner, I think don’t think the majority of us run in order to win, but as a way to better ourselves. To set goals and continuously get better than where we started. For example, when I run, I look at my split times so
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The Misconceptions of Corporate Culture I sat in a room sounded by a group of people who I’ve only met recently. I hadn’t put names to all the faces yet, but I knew them by their stories. People were sharing the heavy weight of their work experience to the group. Some were trembling from holding
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The Heart of Company Culture: It Starts with You Company culture is a set of values and beliefs that form the foundation of how we treat people within an organization. It lives in everything we do—from how we carry ourselves as individuals, to the quality of service we provide to customers. It is the heart
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Preventative Care: Low Employee Morale With the chilly weather kicking in, it’s important to watch your health. Kids are back in school and germ sharing is on the rise! In fact, one out of four adults get sick with the flu or a cold every year. But rather than stay home and recover, many of
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4 Stages of Culture Integration Change is scary. Whether you’re moving to a new area, starting a new job, or simply taking on more responsibilities. Just like people, companies experience change in a similar way. The only difference is that companies hold a heavier burden because so many lives are affected by a single decision.
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The Biggest Mistake in eNPS Benchmarking Employee Net Promoter Score (eNPS) can be used to predict the productivity of your company. Studies have shown that a higher eNPS leads to better customer experiences, and thus, creates an increase in growth. The idea behind this is that when people enjoy the work they are doing, they
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5 Simple Steps to Building Company Culture If you don’t know where you’re going, then the path you take doesn’t really matter. However, wandering through various paths doesn’t mean success. And when it comes to companies, lacking a clear vision can result in failure. Without a clear direction, it’s difficult to motivate employees, be productive,
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The Cost of Avoidance When I was younger, I went through great lengths to avoid problems and confrontation. This was especially true when it came to group projects. I was the group member who always ended up with the most workload. Even though I knew and felt it was unfair, I hardly spoke up because
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