3 Key Takeaways When Benchmarking I am a runner. As a runner, I think don’t think the majority of us run in order to win, but as a way to better ourselves. To set goals and continuously get better than where we started. For example, when I run, I look at my split times so […]
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Impacts of Social Contacts in the Workplace As a licensed family and marriage therapist and business consultant, rapport is crucial. It allows you to connect and dive into conflicts that may be holding people and businesses back. However, this is an ability that takes time to develop — yet alone utilize effectively towards driving change.
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The Misconceptions of Corporate Culture I sat in a room sounded by a group of people who I’ve only met recently. I hadn’t put names to all the faces yet, but I knew them by their stories. People were sharing the heavy weight of their work experience to the group. Some were trembling from holding
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Employee Dynamics: Superstars and Team Players In front of you stands a group of classmates—some eagerly jumping around waiting to be picked, while others do their best to hold in their anticipation of being picked last. As one of the team captains, it is up to you to pick teammates who will work together to
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The Heart of Company Culture: It Starts with You Company culture is a set of values and beliefs that form the foundation of how we treat people within an organization. It lives in everything we do—from how we carry ourselves as individuals, to the quality of service we provide to customers. It is the heart
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Ineffective Communication People are inherently inefficient. In fact, our inefficiency sparks our desire to find a better way. Take travel for instance. To be able to travel faster, someone invented wheels, and then horse drawn carriages, bicycles, and cars. The birds in the sky compel us to fly and see the world. History would tell
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Preventative Care: Low Employee Morale With the chilly weather kicking in, it’s important to watch your health. Kids are back in school and germ sharing is on the rise! In fact, one out of four adults get sick with the flu or a cold every year. But rather than stay home and recover, many of
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Preparing for a Successful Merger and Acquisition It’s finally time. The papers are there before you, and as you look around the room, you are met with the faces full of anticipation of those you’ve been working with for the last few months. This is what you’ve all been working toward. This is what you
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4 Stages of Culture Integration Change is scary. Whether you’re moving to a new area, starting a new job, or simply taking on more responsibilities. Just like people, companies experience change in a similar way. The only difference is that companies hold a heavier burden because so many lives are affected by a single decision.
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The Biggest Mistake in eNPS Benchmarking Employee Net Promoter Score (eNPS) can be used to predict the productivity of your company. Studies have shown that a higher eNPS leads to better customer experiences, and thus, creates an increase in growth. The idea behind this is that when people enjoy the work they are doing, they
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