News & Blog

Beyond SMART Goals

Whenever it comes to setting goals, I always hear about SMART goals. Goals that are specific, measurable, attainable, realistic and timely. But just because a goal is SMART, having the motivation to actually achieve that goal is a separate matter. I’ve set a lot of SMART goals before — many of them being personal goals. […]

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Preparing for a Successful M&A

It’s finally time. The papers are there before you, and as you look around the room, you are met with the faces full of anticipation of those you’ve been working with for the last few months. This is what you’ve all been working toward. This is what you and your teammates have spent endless nights […]

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4 Stages of Culture Integration

Change is scary. Whether you’re moving to a new area, starting a new job, or simply taking on more responsibilities. Just like people, companies experience change in a similar way. The only difference is that companies hold a heavier burden because so many lives are affected by a single decision. You’ve probably heard of Elizabeth […]

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The Biggest Mistake in eNPS Benchmarking

Employee Net Promoter Score (eNPS) can be used to predict the productivity of your company. Studies have shown that a higher eNPS leads to better customer experiences, and thus, creates an increase in growth. The idea behind this is that when people enjoy the work they are doing, they are more focused on their tasks […]

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5 Simple Steps to Building Company Culture

If you don’t know where you’re going, then the path you take doesn’t really matter. However, wandering through various paths doesn’t mean success. And when it comes to companies, lacking a clear vision can result in failure. Without a clear direction, it’s difficult to motivate employees, be productive, create a brand, and develop goals. Bain […]

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Confronting Confrontation in the Workplace

When I was younger, I often found myself going to great lengths in order to avoid problems or confrontation. This was especially true when it came to group projects. I was the group member who always ended up with the most workload. Even though I secretly felt it was unfair, I hardly ever spoke up […]

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eNPS: Measure Your Company’s Health

The human body is capable of amazing things. We run, dance, play sports and do various other activities. However, if not taken care of properly, our capabilities become limited because of unhealthy habits. Much as the human body can suffer from health issues, so can companies. Various negative outcomes — including high turnover and the flattening […]

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The Cost of Turnover

Making the Employment Market a Competitive Advantage for your Company I was recently driving past an industrial park with my three young boys in tow. I casually noticed that there were several businesses with ‘Now Hiring’ signs posted outside their business doors, and made a comment stating that fact. My oldest son, Bryce, pronounced, “I […]

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Successful Dysfunction

Are you a part of a growing business? Guess what. You are on a path to dysfunction. It’s bound to happen. It’s an unexpected outcome of success. Growth is an ongoing process that forces us to continuously challenge ourselves to be better. What once worked when you were an organization of 20 typically doesn’t work […]

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Leadership Addiction to Anxiety

It seems as if we as leaders in our organizations are always hearing or talking about a need for balance in our lives. We work too much and our lives are chaotic. It seems that work never truly escapes our thoughts. And yet, as soon as we have a lull in the action, we begin […]

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News & Blog

Impacts of Social Contracts in the Workplace

As a licensed family and marriage therapist and business consultant, rapport is crucial.  It allows you to connect and dive into conflicts that may be holding people and businesses back.  However, this is an ability that takes time to develop — yet alone utilize effectively towards driving change. Now, we’ve all probably had these experiences [...]

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